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Privacy Policy

At mytipee.com, we value your trust and are dedicated to protecting your personal data. This Privacy Policy outlines how we collect, manage, use, and protect the information you provide when using our services or visiting our website. Our practices comply with the General Data Protection Regulation (GDPR) and any applicable Dutch privacy laws. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Section 1. Information We Collect

We may collect the following categories of information:

Personal Information: Such as your name, email address, phone number, and mailing address.

Payment Data: Information required for payment processing, including billing details (handled securely by third-party payment platforms).

Account information including username, password.

Design Project Details: Preferences, room dimensions, and other project-specific information you choose to share.

Customer support information when sending a message though the services.

Technical Data: Information collected automatically when you access our website, including your IP address, browser type, and browsing activity, obtained through cookies or similar tools.

Section 2. Why We Use Your Data

We process your information for these purposes:

Service Delivery: To provide online interior design services tailored to your needs.

Communication: To share updates on your project, respond to inquiries, or send service-related notifications.

Marketing: We use your personal information for marketing and promotional purposes, such as sending you marketing, advertising and promotional communications via email, text message or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites.

Security and Fraud Prevention. We use your personal information to detect, investigate, or take action against possible fraudulent, illegal, or malicious activity.

Payments: To process transactions securely and maintain billing records.

Improvement: To analyze website usage and enhance our services.

Legal Compliance: To fulfill obligations under applicable laws or regulations.

Section 3. Legal Basis for Processing

The legal grounds for processing your data include:

Contractual Obligations: When necessary to provide services you have requested.

Consent: For specific purposes, such as marketing communications, when you provide explicit consent (which you can withdraw at any time).

Legal Requirements: To meet legal, regulatory, or tax obligations.

Legitimate Business Interests: To improve our offerings, manage security, and operate efficiently.

Section 4. How Your Data Is Shared

We respect your privacy and only share your data when necessary:

Service Providers: Third-party vendors assisting in payment processing, website hosting, or project execution.

Legal Authorities: To comply with legal obligations or respond to lawful requests.

Project Collaborators: With your approval, if external professionals are involved in your design project.

We will never sell or rent your data to third parties.

Section 5. Data Transfers Outside the EEA

Please be aware that your personal information may be transferred, stored, and processed outside of your country of residence, including in the United States. Additionally, it may be handled by our staff, third-party service providers, and partners in these locations.

If it becomes necessary to transfer your information outside the European Economic Area (EEA), we will ensure your data is adequately protected through approved mechanisms, such as EU Standard Contractual Clauses or any equivalent contracts issued by the relevant competent authority.

Section 6. Data Retention

We will retain your personal data for as long as it is necessary to fulfill the purposes for which it was collected or to comply with applicable legal requirements. Once retention is no longer required, your data will be securely deleted or anonymized.

Section 7. Your Privacy Rights

As a user, you have the following rights regarding your personal data:

Access: Request details of the personal data we hold about you.

Correction: Request updates to inaccurate or incomplete information.

Deletion: Request the removal of your data under certain conditions.

Restriction: Limit how your data is processed.

Objection: Object to data processing based on legitimate interests or for marketing purposes.

Data Portability: Receive a copy of your data in a structured, machine-readable format.

Withdraw Consent: Revoke consent for specific uses of your data, such as marketing.

To exercise your rights, please contact us at admin@mytipee.com. If you are dissatisfied with how we handle your data, you may file a complaint with your local data protection authority.

Section 8. Use of Cookies and Tracking Tools

Our website uses cookies and other tracking technologies to enhance functionality and analyze user behavior.

For detailed information on the cookies used to support our store, which is powered by our payment service provider, please visit their website.

We may also permit third parties and service providers to place cookies on our Site, allowing them to better tailor the services, products, and advertisements you see, both on our Site and on other websites.

By default, most browsers accept cookies automatically; however, you have the option to configure your browser settings to remove or block cookies. Please be aware that removing or blocking cookies may affect your experience on our Site and may cause certain features and functionality to become unavailable or not work properly. Furthermore, blocking cookies may not fully prevent the sharing of information with third parties, such as our advertising partners.

Section 9. Updates to This Policy

We may modify this policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the new effective date.

Section 10. Contact Us

For questions or concerns about this Privacy Policy, or to exercise your data rights, please contact us at Email: admin@mytipee.com